Neworld Promise
We believe that addiction is a treatable disease. At NEWORLD Medical Detox we promise our guests a tailored, professional medical detoxification process as well as a comfortable stay at our upscale homey residence. We take excellent care of every detail and any concurrent medical conditions, all while personalizing a detox protocol for safe withdrawal management. Upon discharge, we prepare our guests to return to their normal life routine. Given that detoxification is the first step in addiction treatment, our clients are assisted in deciding what their best second step for their personal situation will be. Our exit plan aids them pursuing the next steps to an addiction treatment program that suits every case and condition, maximizing their chances of success.
We are here to help….take your first step to your New World!
03
Sep
- Above and Beyond: Rebuilding Lives Needs Holistic Treatment Not Just a ‘Point Program’
-
Fighting addiction is much more than just beating the symptoms of withdrawal. However you rate your level of addiction, know this: addiction has real, physical consequences. Simply cutting out the […]
INSIGHTS
Clients Say
Where to start? For me personally there are so many positive things to say about my stay but every in house staff member in this facility are some of the most amazing individuals i have had the pleasure to meet. The on hand care and the amazingly relaxing atmosphere was truly heartwarming and I would recommend to anyone who is scared or unsure about their issues to take the time to either come check this place in person or to check it out online. The staff is second to none. Thanks to ALL of you.
Jacob, Etobicoke, Ontario
Clients Say
Thank you for everything Neworld has done for my daughter. You are in our hearts. Dr. Khaled, if there is anything you ever need help with, you only need to call...
Father of Anonymous, Toronto
Clients Say
My detox went smooth, the staff and the doctor were compassionate and did everything in their power to make my stay here at Neworld as comfortable as possible.
Bradley, Toronto
Clients Say
Neworld was excellent and all the staff made a big effort. The medical services were very good and the house+grounds magnificent and well maintained. I was fully detoxed after 48 hours. Best regards.
Anonymous, Collingwood, Ontario
Clients Say
The staff was extremely helpful. Nice accommodation, very clean and lots of food provided. A nice escape for a few days.
Anonymous, Kitchener
Clients Say
Great stay! Great staff "all staff". Love how this place is run. I have been to a lot of places, and this was the best!
Brian, Ontario
Clients Say
Neworld Detox is a very comfortable place. Staff all very friendly and I was quite surprised by this judging from past experience. Dr Khaled is a very understanding doctor. I felt very comfortable discussing my issues with him. All employees are very friendly and accommodating. Also, it is a very clean facility.
Anonymous, Ontario
Clients Say
Being on heroin and methadone for 10 years, my wife and I decided this is it. It is the first and last place I will ever need for a new life. I am blown away to be leaving here clean after just seven days. The nurses are amazing over and over. Facility was top notch so was the food.
Anonymous, Ontario
Clients Say
I really enjoyed my time at Neworld Detox. 10/10 rating. Staff were all professional and friendly. Meals were always healthy and plentiful, and I have gained over 5 lbs. Nutrition and weight gain was a secondary concern after detoxing from alcohol use. Nursing staff took my concerns seriously. very professional and friendly. House keeping staff did a wonderful job. Massage and sauna were nice perks. rooms and beds were very luxurious. Washroom facilities/Jacuzzi were top notch.
Glenn, Ontario
Clients Say
Housekeeping and nursing staff had provided exceptional service to myself as a client. The patience they had through a struggling withdrawal is what I appreciated most. The entire staff were excellent and provided companionship as well as advice for treatment post detox. Thank you to everyone for making this a home environment not a militant detox.
Brandon, Ontario
Clients Say
I found my time at Neworld to be both helpful in my journey through addiction while at the same time it gave me a safe environment through one of the most challenging times. Neworld really felt like a second home to me. I had great friends here and the staff was amazing here. After detox at Neworld I feel prepared to make the changes necessary to commit to the rehab program that our amazing counselor Sandra set me up with. My time at Neworld was both therapeutic and healing and made me realize my potential and how much better life be after this journey is complete.
John, Barrie
Clients Say
The entire staff was excellent. extremely friendly and supportive during the most difficult time of my life. I am sincerely grateful for Neworld. Thank you.
Maryann, Toronto
Clients Say
This place was actually a pleasurable way to detox in a peaceful non hectic environment. Also great food and not having to worry about making it yourself. the staff was very helpful and polite.
Anonymous, Ontario
Clients Say
Everyone here has been great to me, staff nurses, managers and doctor are amazing. Thank you.
Jesse, Sarnia
Clients Say
was "smooth and comfortable". Staff were great and always put the patient first. Got to meet most of the nurses and helpers and they all were AMAZING.
Anonymous, Ontario
Clients Say
Great people to help and food is also great. A good place to detox in comfort. Neat perfect setup.
Anonymous, Ontario
Clients Say
It was pretty smooth withdrawal I went through. people who work here are great. I would rate 4.5 out of 5.
Anonymous, Ontario
Clients Say
Have never experienced a smoother withdraw in my life. Nurses and housekeepers and helpful and empathetic.
Rob, Toronto
Clients Say
I had a lovely stay. The staff are all great, friendly and will help in any way they can. Great doctor, great nurses, great rooms.
Anonymous, Toronto
Clients Say
Staff was friendly and attentive and always available. Program was effective for my needs. Nice rural setting especially in fall.
Anonymous, Toronto
Clients Say
Absolutely excellent. Staff was knowledgeable and very kind and understanding. I could stay here forever they were that good!
Ken, Ontario
Clients Say
Everyone was very nice and helpful with my detox. The facility was very clean and everyday I was asked if I wanted anything.The next day what I ask for was right there. I would recommend it to anyone who needed it. The Dr was very nice and helpful as well. I just wish I could do my rehab here as well.
Tim, GTA
Clients Say
Excellent staff. Comfortable surrounding. Great food. Made me feel completely at ease. Everyone was very approachable.
Marc, GTA
Clients Say
I could not have obtain my success without each and everyone of them. Thank you.
I would highly recommend a stay at Neworld Medical Detox was treated with dignity and highly cared about. The nurses and staff were a plus 10 always asking are you alright do you feel ok. Management and doctor's ethics were greatly appreciated. At no time did I feel nothing but their true high professionalism. They made one of the hardest problem I have has in my life go as smooth ass they could make it. I would like to thank everyone including all staff for making me feel welcome and secure with my problem. That was obtain with success only by their help. Sincerely. Thank you.
Victoria, Belleville
Clients Say
Everyone was great. Facility was very comfortable. Friendly staff. Thanks for the opportunity.
Marco, Ontario
Clients Say
Very impressed with facility and staff. Not sure I could have done it without this place. Staff made all the difference in my recovery and they were absolutely AMAZING!
Shane, Toronto
Clients Say
My detox was so unbelievable smooth. I loved the people I have to say everyone makes it perfect as a team. Having said that, Satwinder made my detox more than bearable. Thank you Mohamed, Nicole, Satwinder and Marley so much for all your help and effort. You all saved my life. Thank you all so much.
Anonymous, Ontario
Clients Say
I feel extremely fortunate to have been admitted to Neworld. Every staff member was genuinely wonderful caring human beings. The care and companionship I received was amazing. After 8 years of methadone after 13 years of oxycontin IM FREE. I owe everyone here for giving me my life back.
James, Ontario
Clients Say
As a healthcare professional I was hesitant to seek help for my "problem". However the private facility at Neworld kept everything anonymous. The staff was very professional and friendly and there with me along my short but difficult journey. My experience here was far better than I had anticipated and would highly recommend Neworld detox to anyone battling the disease of addiction. Thank you Neworld.
Anonymous, Toronto
Clients Say
very clean + comfortable. Hospitable nurses. Decent food. Excellent care in times of illness. Very compassionate. Rating 4/5.
Anonymous, Ontario
Clients Say
I had a great experience at Neworld Detox. Very comfortable environment, very accommodating. The nurses, doctor and management go to great lengths to help you and make you feel welcomed and home. Anything you need they are there. Very homey (non-hospitalized) setting. I highly recommend Neworld Detox.
Chad, Ontario
Clients Say
I think the facility and program is a great one. Staff were excellent!! Good experience overall and would recommend to others. Keep doing what you are doing.
Anonymous, Toronto
Clients Say
Very easy intake and comfortable environment. Staff could not have been more approachable and accommodating. Would recommend to others in need.
Anonymous, Toronto, Ontario.
Clients Say
Staff are excellent. I couldn't have had a better experience. Thank you.
Anonymous, Ontario
Clients Say
i was very impressed with Neworld. It is a very comforting environment which I believe is essential for detoxification. The staff and service was remarkable and I would recommend Neworld to anyone who needs detox.
Anonymous, Toronto
Clients Say
Very smooth detox. Best if the three I"ve done.
Joel, Cambridge
Clients Say
The staff was excellent and quite a comfortable environment. I felt that everyone was very accommodating with meds or needs.
Anonymous, Burlington
Clients Say
The physical facility is beautiful and completely appointed with all the amenities of comfort. The rooms are spacious and private. First and foremost however are the staff - they are kind, professional, knowledgeable and helpful at all hours of the day and night. It is truly a fantastic facility that I would highly recommend.
Anonymous, Mississauga
Clients Say
Everything was great. Comfortable clean rooms. Helpful friendly staff. Lots of great food. The staff and nurses were always available.
Valerie, Georgetown
Clients Say
I was very comfortable during my stay at Neworld. The staff were phenomenal, constantly ensuring day by day that I felt like I was at home. Very thorough and always maintaining a positive attitude. I feel my stay at Neworld is a great start to my recovery. I am very grateful for being a part of this program. Thank you to everyone.
Anonymous, Georgetown
Clients Say
Thank you so very much to all the doctor, nurses and staff at Neworld. My stay here was extremely smooth and comfortable. I felt safe, secure and confident and would regain good health. I cant think of anything I would change or add. The service provided was excellent. The staff caring and compassionate.
Anonymous, Toronto
Clients Say
Where to start? For me personally there are so many positive things to say about my stay but every in house staff member in this facility are some of the most amazing individuals i have had the pleasure to meet. The on hand care and the amazingly relaxing atmosphere was truly heartwarming and I would recommend to anyone who is scared or unsure about their issues to take the time to either come check this place in person or to check it out online. The staff is second to none. Thanks to ALL of you.
Anonymous, Brampton
Clients Say
Could not have been better. Amazing staff!
Anonymous, Ontario
Clients Say
This place is an amazing and beautiful detox to attend. I highly recommend people to come.
Anonymous, Ontario
Clients Say
When I first got here I was not sure what I was getting into. Within 4 minutes of my mom leaving me Kayla came upstairs and offered me a smoothie followed by that Satwinder and I watched movies downstairs and hung out. Every day every staff member and everyone I got to meet along the way was beyond incredible. Caring, good company enjoyable to be around. I felt I was in a great place. Satwinder, Jas, Reisha and Kayla were beyond incredible and I am thankful for them and other staff was great as well! I would recommend this place 100% and I will send in via email a more extensive feedback on how absolutely incredible my stay was here! THANK YOU!
Anonymous, Toronto
Clients Say
The decision to come here was very difficult to make but after struggling with trying on my own, seeing a number of counselors and believing I could beat this was just fooling myself. Staying here, the atmosphere and especially the great staff (nurses, doctor and Sandra) were such a real boost that I needed. I hope with an exit plan to follow up on will ensure that I be able to get back to being the husband, dad and grandparent my family deserves. As much as anything, having the time to reflect on my past actions and behavior without any outside distraction, stresses etc and the first real honest attempt to put the past behind me and look forward to the future. I am not sure what my last day here entails but again, hope for some solid go ahead plan to help with my determination to stay on this track. Thanks to everyone at NEWORLD.
Ian, Brampton
Clients Say
For me withdrawal management was smooth and simple. I had proper rest and great care. The service provided is great. The staff are both helpful and caring.
Anonymous, Burlington
Clients Say
The owners are very welcoming and sympathetic. Nice living quarters, beautiful property! What really makes the centre so special are the nurses! All of them are so nice and comforting which made my stay so much easier , Whenever I needed them they would do all they could to make me feel less anxious. The housekeeping staff is more than amazing. I spent the week with Kayla who is the hardest worker woman, very king and so helpful.
Louise, Oakville
Clients Say
Everything was great. All staff were very comforting and helpful.
Chase, Haliburton
Clients Say
Great hospitality. Nurses are always willing to help with withdrawals. Great place. I came off of fentanyl in three days.
Anonymous, Ontario
Clients Say
I didnt know what to make of the place at first, but once I became installed in the place I felt quite at home and cared for. The staff went out of the way to make sure my difficult detox as soothing and easy as possible. Overall A++!
Philip, Mono
Clients Say
Felt like I am in a vacation. Pleasant staff. After 13 years of heavy drinking I can't even believe Neworld Medical showed me a new world. I don't feel I am in a detox program.
Anonymous, Brampton
Clients Say
Very homey place. Lots of great staff. Appreciated all the support and "creative comforts". As well, the staff were all extremely supportive and understanding. Appreciated the food/movie/activity chores. Overall a great experience and appreciated my stay. Thanks to all for all the support and care.
Anonymous, Cambridge
Clients Say
Beautiful and clean facility. The grounds are very lovely and help to relax the mind and soul. The nurses were always available when needed and never hesitated to assist you. I feel I was treated very respectfully which is important when one is going through a shameful experience (addiction). Dr Khaled, Mo and Tarek were all wise and wonderful to me. Lastly Scott was so helpful and lent me an ear many times.
Anonymous, Toronto
Clients Say
Neworld ensures that the detox process is taken care of appropriately with careful attention to detail. The environment is far from clinical feeling. Rather it is resort like private but secure. Nonetheless there are professionals available 24 hours/7 to make the process painless and surprisingly enjoyable.
Christopher, Vancouver
Clients Say
I will forever be grateful to everyone at Neworld, staff and patients. You have all helped a lot and allowed me to get my life back and out of the hell I was in. Thank you all from the bottom of my heart. 10/10.
Braden, North York
Clients Say
I had a wonderful stay. The staff went above and beyond to make me feel at home. The nurses truly care about their patients and became like friends. I will miss being here.
Cody, Markham
Clients Say
Top notch operation. Superb caring staff. Would recommend this place to anyone in need.
Bruce, Montreal
Clients Say
Everything was great. Staff is amazing! Everyone very helpful and kind. Did not want to leave. Never felt withdrawals. Very smooth detox. Thank you all very much.
Hilary, Erin
Clients Say
A very comfortable environment. The staff was great and made it much easier. I felt safe and that the process was smooth.
Anonymous, Ontario
Clients Say
I feel this detox was the best thing that ever happened to me. I cant thank all the wonderful kind caring staff. I would 100% recommend this medical detox to anyone. I cant be happier to have spent 7 days here. I did not want to leave. I have no negative things I feel detox medical place saved my life. I absolutely cant thank all the nurses the housekeepers and management. They always had food and everything I needed. They even did my laundry. I appreciate everything and have no complaints.
Amber, Oshawa
Clients Say
Best treatment and friendly staff I have ever expected or ever met. If I could stay longer I would do so gladly. I haven't felt better physically/mentally in years and they turned that all around in only 8 days. I am greatly appreciative. Thank you all! I think you all do a wonderful service here. To give people their lives back. Thanks again.
David, Fergus
Clients Say
You saved my life. I could not have made it on my own. All of the staff were incredible. Everyday my needs were addressed and solved. I love everyone here.
Gregory, Ottawa
Clients Say
Very very nice staff for the most part. House is beautiful and always full of good people and good food. I was able to rest and relax as much as desired. Beautiful serene country location.
Jeremy, Oakville
Clients Say
Was absolutely amazing. Everyone was so helpful. Couldn't ask for anything better.
Josh, Burlington
Clients Say
I had a very positive experience here. The staff and nurses were extremely understanding and compassionate and the food was fabulous. I would highly recommend Neworld for detox (if you can afford it).
Anonymous, Toronto
Clients Say
Amazing staff. Very clean facility. Very patient and helpful nurses.
Salam, Milton
Clients Say
I found the staff to be extremely helpful, compassionate and caring. The facility was clean and well kept. The fact that food/snacks were available at all times was comforting. All in all it was a wonderful place in a rough time.
Alyson, Whitby
Clients Say
I had an amazing experience. The nurses were awesome. Thank you all very much.
Anonymous, Oakville
Clients Say
Could not ask for better care. Was A+ in all areas. Nurses are unreal and wanting to help at all times. Nicole is amazing as well. Fell great leaving.
Josh, Burlington
Clients Say
They took incredible care of me. They kept my mind off of crack cocaine and made me feel at home.
Daniel, Thornhill
Clients Say
What a wonderful place. Great staff, doctor and nurses and great food.
Anonymous, Grand Valley
Clients Say
Excellent program. Really appreciate the opportunity to engage in a variety of activities. Staff (literally everyone) is incredibly supportive and caring unlike any experience I have had at other detox facilities.
Andrew, Waterdown Hamilton
Clients Say
Things were amazing. You guys are very kind, generous and personable. I very much so appreciated all the help that was given to me. Also very respectful.
Brenden, Toronto
Clients Say
What a wonderful place. Great staff, doctor and nurses and great food.
Anonymous, Grand Valley
Clients Say
What can I say. While I wish I did not need to come here, I was in a state that required it. For that I am glad I made the decision to come to Neworld. Sadly this is not my first "vacation" of this nature. That said, the care and compassion I received was simply the best I have ever experienced.
Win, Toronto
Clients Say
Friendly easy going staff that genuinely care for each individual client. Always present when you need anything. GREAT FOOD. Beautiful accommodation and property. Doctor is very nice. Nurses all amazing. Nicole and Kayla are very hard working and easy to talk to. Enara and Mansour very patient oriented and caring. Loved the meditation session I had during my stay.
Caitlin, Oshawa
Clients Say
I have had a wonderful and productive experience here. I came here very nervous and anxious, not knowing what to expect. All the staff are wonderful human beings that truly take pride in their work. I am leaving today feeling like a new man with a new lease on life. Thank you all for saving my life. I will miss you all. GOB BLESS. Great job guys and gals!!
Anonymous, Markham
Clients Say
I found it was a great environment. The people treat me like a brother. The doctor was very professional and friendly. All the owners were class people. The nurses and Nicole so good!! O yes the food is great. Sandra the counselor is very great also.
Scott, Ontario
Clients Say
Staff was incredible. Kind and very understanding. They created a family environment under what is no doubt a challenging situation for their guests. My fellow house guests were fantastic and we intend on keeping in touch. Thank you!
Anonymous, Toronto
Clients Say
I arrived directly from the airport. From intake through to discharge I found all the staff to be compassionate, friendly and accommodating. Often going beyond the call of duty.
Brad, Waterdown
Clients Say
Fantastic facility. Staff are all amazing including nurses and cleaning staff. Kitchen fully stocked and will provide any food/snacks you need 24/7. Neworld allows lots of flexibility with 24 h nursing. Lots of TVs, playstation, gym, sauna. A great caring team and setting.
Geoff, Scarborough
Clients Say
I had an amazing time. The staff are very friendly and supportive 24/7. It just felt like at home. I am leaving this place with positive energy.
Anonymous, Scarborough
Clients Say
I have never felt more loved, taken care of and relaxed in my life. Neworld made the most difficult time in my life one of the most pleasant. I would recommend without hesitation. I could not say one bad word. My time at Neworld was beyond beneficial. It saved my life.
I will miss you all.
Anonymous, Toronto
Clients Say
Excellent care. Staff are knowledgeable and kind. Non-judgemental, professional in every sense of the word.
Ian, Toronto
Clients Say
Great experience. Nurses were extremely amazing. Housekeepers were wonderful. Best hospitality ever.
Akshay, Brampton
Clients Say
My feedback is only thankfulness! Everyone treated me with kindness and respect which you do not find that anywhere when it comes to people like us.
Anonymous, Hamilton
Clients Say
I am so happy I did not go through pain or anything. Everything was provided 100%. The service provided was great. I am speechless. I would recommend this for anybody. One of the most comfortable places I have been. It was like a vacation.
Amir, Windsor
Clients Say
Very friendly staff. Great environment. Very cosy rooms for well-being and treatment, Special thanks to Sat, Nina and Kayla,
Anonymous, Mississauga
Clients Say
Extremely lovely staff who are very caring and respectful. There was never an issue getting me anything I needed.
Anonymous, Toronto
Clients Say
I enjoyed being here, I got along with everybody and the staff was really friendly and helpful.
Anonymous, Bolton
Clients Say
I chose Neworld after extensively researching my options after I failed rehab attempts. I am leaving on day 8 and did not have one bad day. They have mastered the detox process. I wouldn't change anything, exceptional staff and owners.
Mike, Halifax
Clients Say
Your staff and the help they provide has been A1 100%. I am glad I had a chance to experience and have them beside me to help with my problem. The facility is just amazing, and I would recommend to anybody I know. Thank you for having me and helping my problem with drinking! Your staff makes your company. Send your family here if you love them.
Anonymous, Pefferlaw
Clients Say
Very pleasant home like surrounding. Friendly and comforting staff. Good food.
Anonymous, Toronto
Clients Say
The staff was very friendly and welcoming. It made the stay more comfortable. The facilities are good.
Anonymous, Oakville
Clients Say
Very nice living environment, Staff was very helpful and pleasant.
Ian, Waterloo
Clients Say
Neworld took me in just as my shakes were starting. They are well prepared to deal with withdrawals and know the right questions to ask, as well as the correct things to give (food, vitamins, medicine). They also know when to attend to patients and when to leave them alone. They are always friendly and are very interactive when ordering food for, and in consultation with patients. The residence feels like a home, and that is a good thing!
Gary, Ottawa
Clients Say
Felt very cared for and respected. Most definitely the best place I have been at. Staff is top notch.
Anonymous, GTA
Clients Say
The staff at Neworld truly went above and beyond to ensure my stay was as comfortable as possible. With my short 10 day stay I can say with confidence that I will remember each nurse and doctor as having a positive impact in my recovery process.
Jessie, King City
Clients Say
Amazing experience, peace of mind which I haven't had in years. Time I needed to think clearly about my next steps. Fantastic staff who I cant thank enough.
Anonymous, Oakville
Clients Say
Everyone was great. Thank you!
Nick, GTA
Clients Say
Amazing! Staff was very helpful and friendly. Always made sure I was never in discomfort.
Chris, Collingwood
Clients Say
Great staff. Clean. Comfortable environment. Great food. Great doctor.
Anonymous, Mississauga
Clients Say
Food experience was exceptional. Gym equipment is great to de stress. Dry sauna was a pleasant surprise. Love the liberties, allowing walks. Appreciate 24 h nurse supervision and overnight security.
Anonymous, Acton
Clients Say
My most sincere thanks to the Neworld management team and staff for making this difficult part of my recovery as pleasant and painless as possible.
Anonymous, Toronto
Clients Say
I was at the right place at the right time. Staff was excellent and supportive as much as I was well looked after. I am hoping not to have to come back again. I do thank everyone for their support.
Anonymous, Oakville
Clients Say
Staff was excellent. Food was perfect and all in all a nice quiet place to detox.
Anonymous, Ajax
Clients Say
From the beginning till the end I had a great time. I have tried to withdraw on my own but it was impossible. Here it was easy. Day 2 was tough but the medication protocol jumped in and the symptoms were gone fast. Sat and Julia were a pleasure to talk to. great place to be at.
Anonymous, Binbrook
Clients Say
Everyone was kind, generous, non judgemental. House was always very clean. Staff were amazing and very responsive. While rooms were cold, staff immediately bought heaters to make things more comfortable. 10/10.
Anonymous, Brantford
Clients Say
All staff were very helpful, respectful. Nurses and Dr were understanding and compassionate. Counselor was great. Thank you Tarek for accommodating me!
Anonymous, Toronto
Clients Say
Excellent place to detox. Staff are wonderful. Feel accepted and not judged. Comfortable living space. Food is good. A lot of freedom.
Jackie, Bolton
Clients Say
I can say that I have nothing bad to say about this place. Starting from the owner to the doctors, nursing staff and housing staff, they have all been extremely nice and professional. This facility has everything you need and more. Sandra the counselor was the best one I have sat down with. She really connected to me, we talked for almost 2 hours. I plan to keep in touch with her in the future. Thank you to all staff at Neworld for looking after me and giving me such good care. This is a great start to my long journey which I am looking forward to.
Amit, Bowmanville
Clients Say
I would strongly recommend this facility to anyone with an addiction problem. All staff members were incredible, personable and non judgemental. Also enjoyed the other individuals who were here seeking treatment.
Katherine, Toronto
Clients Say
I have been to several detox centers, by far Neworld has been the best one. The small number of guests allows for very personal care. The staff are amazing always going beyond to satisfy your individual needs. The atmosphere at the house is very calming and inviting. The food is great and can be made to ones preference.
Anonymous, Mississauga
Clients Say
Great program. On the ball staffers who care about their clients! Knowledgeable doctor and nurses and the whole team in general.
Mike, Apsley Ontario
Clients Say
I feel much better than I did. The staff were phenomenal. I appreciated every moment I was here.
Rob, Mississauga
Clients Say
I felt very comfortable and safe here. All staff was kind, friendly, knowledgeable, helpful...perfect. Also very clean and well organized. I called staff to inquire whether I should bring my yoga mat. They arranged to have the yoga instructor visit!. What a kind and thoughtful gesture. I will never forget!
Anonymous, Brampton
Clients Say
Neworld medical detox was a great experience. They help me get there with my withdrawals very smoothly, The food was great and the people some I will miss very much.
Anonymous, Mississauga
Clients Say
Nice facility, enjoyed the food. good doctor, nurses and service.
Anonymous, Oshawa
Clients Say
The staff were extremely kind and helpful, and the accommodation made it very comfortable and relaxing. All of these things made it much easier to detox and rest.
Anonymous, Markham
Clients Say
Staff was very helpful and friendly. Accommodation was comfortable. I felt better when I left.
Marie, Collingwood
Clients Say
This place is not a 5 star! It is a 10 star. Nurse and staff were the tops. I do not want to go home. Food was the best. You do not need to improve anything. I cannot think of anything that you can do better. It is the top.
Shirley, Ajax
Clients Say
Thank you so much for all the support I have received. It was a wonderful stay, food was great, all the staff had been fantastic. I would recommend to anyone who needs to detox to come here!! Thnx.
Alessandro, Toronto
Clients Say
Yes my stay here was smooth and comfortable. The food was really good and was on demand. the staff was really friendly. The whole facility was clean.
Anonymous, Kitchener
Clients Say
It felt like Neworld saved my life. The people here were very friendly and understanding. After the initial couple days I felt so much better, my appetite returned and I was able to be social again, thank you Neworld.
Mike, Toronto
Clients Say
Kindness, willingness to hear and really listen. understanding. Helpful with all needs, food, clothing. Great nurses. Prompt always courteous. Thank you. The five days were not as difficult at all!!.
Anonymous, Ontario
Clients Say
Neworld was an absolutely wonderful place to be for me. The staff are incredible and make you feel at home. Everyone made me feel comfortable and safe my entire stay. The location is serene and the food is great! I have nothing negative to say about my stay here. Everything was perfect. I wish I could give suggestion, but can't think of anything!
Anonymous, London
Clients Say
Neworld is amazing. They catered to all my needs and helped with my withdrawal process and made it the smoothest process. Not to mention the staff here were fantastic and they all deserve a raise. They treat you as a human being and not just a patient or another number. I have been to multiple facilities and Neworld is definitely my number 1 choice for a detox facility and is worth every dollar spent. They have taught me so much and help prepare me for when I leave. All I can say is thank you to Neworld for all the help, comfort, and listening to me when i needed it most. Thank you guys for everything.
Matt, Cambridge
Clients Say
Very welcoming. Nurses helpful. Place is clean, nice shape. Food is fantastic. All staff extremely helpful. Approachable nursing staff. Felt like home. Needs always taken care of. Group of clients vert good relationship with all. Would recommend Neworld to anyone who needs the help. Don't want to leave!!
Anonymous, Niagra falls
Clients Say
Everyone at Neworld were amazing. I felt safe and hopeful.
Mike, Mississauga
Clients Say
Excellent place. Great experience. Very helpful and safe/comfortable way to detox safely.
Kasey, Oshawa
Clients Say
Great facility, great staff, appreciated the medical aspect. Clean and comfy rooms. So much food available and you can ask for whatever you want. Massage, Sauna and jet tub were amazing. Thanks for all the support and detox!!
Anonymous, Oakville
Clients Say
Thanks to all the fantastic staff for their dedication and commitment to helping us all. This has been my best experience to date in dealing with my drinking problem.
Anonymous, Toronto
Clients Say
I personally had a life changing experience. Every staff member was extremely polite and very helpful. Amazing positive energy that made my stay very comfortable. I stayed 5 days and wish I could stay longer. I felt like a new woman. I am choosing to go into a 28 day rehab facility to continue the 5 star treatment I received here to be the best woman I was meant to be. If I did I am extremely grateful that I made the decision to come here.
Anonymous, Toronto
Clients Say
Great staff. Compassionate, kind and caring. You go the extra mile.
Chris, Toronto
Clients Say
It was such a pleasure to stay at Neworld Medical Detox. The staff was not only very friendly but also very supportive. I felt very comfortable and it helped me overcome a variety of issues which had put me in the situation which lead me to come here. I am very thankful for all the staff. I found that talking to the staff honestly in regards to my habits and situation very helpful. I felt just hearing myself mentioning my inner thoughts and issues help me understand my situation better hence help me to figure out solutions.
Christy, Scarborough
Clients Say
Very friendly staff and guests. Effective. keep doing what you are doing.
Leo, Newmarket
Clients Say
Staff was very supportive/understanding and cannot express enough how grateful I am. Withdrawal at home very 1000% harder than here. Minimal withdrawal symptoms. Food was amazing. Staff very helpful.
Jason, Toronto
Clients Say
This place was amazing. It managed my opiate withdrawal with minimal to no suffering. Nicole was amazing with making me any food I wanted. All the other people here were so nice and amazing. Rhonda was the best and the nicest person I ever met. I have no complaints about the service I received. Thank you for everything I feel like a new person.
Anonymous, Etobicoke
Clients Say
I truthfully had a wonderful experience at this Neworld facility. The staff was very understanding, caring and kind. They went above and beyond my expectations. As well as the nurses they were encouraging, helpful in explaining all medications and effects and also overall just great to talk to. Hopefully they will all be here when I come back to cook them all a thank you dinner. Thank you everyone.
Anonymous, Brampton
Clients Say
This place is amazing. Nice nurses, lovely staff. They get you off anything within a 5 to 10 day period. I was an opiate addict for 4 years and they got me clean in 9 days completely from 43 Mg of methadone. Amazing place. All security guards are amazing.
Jacob, Oshawa
Clients Say
The place is GREAT. Staff was very friendly and helpful. House has a warm and welcoming feel. Gives you time to concentrate on healing.
Anonymous, Stouffville
Clients Say
Place a huge neon angel wings on the roof of the house. Heaven for those who want to be cured.
Ilya, Toronto
Clients Say
I would like to thank all the staff who were friendly, supportive and caring. I wish I could stay longer in here. I feel this place like my second home. Thank you to everyone. Love you all!
Saad, Toronto
Clients Say
I have never in my life experienced more caring and nurturing people in my life. Between Nicole and Stacy and all the nurses...they kept me positive, comfortable and most importantly cared! I cannot thank Mo and Tarek enough!, you also have a beautiful clean and friendly environment. Everything was perfect. Thank you for everything.
Scott, Cambridge
Clients Say
I was treated very well it made me feel so comfortable like at home. Everyone is so amazing, the nurses, management and housekeepers. Nicole is a super hero. I cannot thank you all enough this is an amazing place.
Anonymous, Mississauga
Clients Say
Everyone was spectacular. Thank you!
Anonymous, Mississauga
Clients Say
Neworld made my recovery so comfortable. Nurses were so accommodating and knowledgeable. Special thanks to Rhonda and the other nurses. I felt safe the whole time.
Anonymous, Ontario
Clients Say
Everything was great. Staff amazing.
Katherine, Aurora
Clients Say
I just want to take this moment to thank everyone at Neworld for their care, compassion and friendship over the last several days. To name, or identify individuals that provided special care in my time of need, would be an impossible task. Everyone, I mean everyone, provided the services and care beyond any possible expressions. Sadly this is not my first detox treatment centre, but I hope it is my last. It is definitely the only one I would give five stars.
Anonymous, Toronto
Clients Say
The intake was very comfortable. The house was very welcoming. The room was spacious. the nurses Jas, Nina, Nisha were absolutely amazing 5 star. Food was awesome. Housekeeping were so professional and helpful. Shelley was amazing with the knowledge. She really cares.
Roman, Staufville
Clients Say
Great staff. Great atmosphere. Would recommend to anyone.
Matt, Markham
Clients Say
It has been a wonderful experience. The staff are incredible. Everyone is friendly and supportive and non-judgemental. This is exactly what I needed to get myself back on track. The food was great and there was a lot of variety. the facility was clean and comfortable. It is a wonderful place.
Anonymous, Toronto
Clients Say
This was my first time at Neworld. The staff were great. It is in beautiful surroundings. I met some nice people here who I will remain in contact with with like-minded issues. Speaking to other clients was very helpful.
Anna, Oakville
Clients Say
Great and helpful staff. very helpful that you can have your privacy or spend time with other patients as you wish. Feels as much like a family environment as you could expect under the circumstances. Felt like they really cared for my problems. Didn't want to go and didn't want to leave, except to see my family of course. And lots of good food!
Matt, Mississauga
Clients Say
Overall i would rate my stay at Neworld a 9/10. The nursing staff do an outstanding job of taking care of the clients. They often go above and beyond the call of duty to make sure clients are taken care of and that the house remains tidy after cleaning staff leave. Cleaning staff are also excellent. Sandra the counselor helped me very much and her advice will continue the weeks and months to come.
Anonymous, Waterloo
Clients Say
The food was great. Whenever I had a pain problem it was solved by the nursing staff within 30 minutes max.
Anonymous, Toronto
Clients Say
Best detox in Canada. Fantastic staff, nurses and doctor.
Anonymous, Oakville
Clients Say
Very much enjoyed the stay. Staff are amazing!
Anonymous, Ontario
Clients Say
I was apprehensive coming here but my boyfriend made me feel as though I would be very comfortable and I was. Great staff, friendly and helpful specially the nurses, mainly Monika. Great doctor, food and accommodations. Would definitely recommend.
Anonymous, Oakville
Clients Say
Great place. Great staff. Will recommend to all.
Keith, Sarnia
Clients Say
Best detox I have been to. 10 out of 10.
Anonymous, Alliston
Clients Say
All staff are amazing. Food is good, more than you can eat. Program is good always looking for your best interest. Very clean and tidy and truly care about the clients.
Alex, Puslinch
Clients Say
The accommodation and nursing care was excellent. I am grateful I came here. The home detox was perfect.
Joanne, Toronto
Clients Say
I would recommend Neworld to anyone. It was a fantastic experience. On my final day I felt 100%. Thanks to the nurses, doctor and housekeeper. All the staff was great and very helpful and very informative. The facility itself is beautiful and really made me feel like at home. Food was great as well.
Mark, Guelph
Clients Say
Your staff are amazing. SO kind, caring, understanding, friendly and good listeners. They give very good advice. I will miss every one of them. You are fortunate to have them.
Bryan, Mississauga
Clients Say
The staff are very friendly and helpful. It feels like a family. The nurses are excellent and listen and address your concerns. The accommodations were excellent I really enjoyed my room and private bathroom. If the need ever arose I would definitely return here.
Lana, Oakville
Clients Say
Beautiful grounds, well equipped. Friendly and funny staff. Remember to keep your head up. You've taken the first step to sobriety.
Jesse, London
Clients Say
I am very grateful for all the help the staff here provided me with. It made it very easy to go through the tough time of withdrawal. For that I will forever thank you.
Geovanni, Toronto
Clients Say
I enjoyed my stay very much. The people who work here are very supportive and you feel safe. I was here for alcohol withdrawal and it went smoother than I expected. The greatest thing about Neworld is the people you are recovering with. I have never met more caring and understanding and down to earth people. Everyone wants to help each other. I have never felt more comfortable in a medical setting. I never felt alone and enjoyed meeting everyone and having so many great conversations and learning lots of new things.
Carly, New Hamburg
Clients Say
They did a great job detoxing me as painless as possible. The housekeepers are amazing. I cannot explain how amazing these nurses are.
Tiffany, King City
Clients Say
My time at Neworld has changed my life. I came in thinking I had zero chance and today I am leaving a new person. The staff has been amazing. I am so appreciative for everyone's help.
Matt, Burlington
Clients Say
The staff are incredible. They turned a negative situation to something that I am proud of. Everyone was very comforting. The facility was above and beyond what I expected. I would recommend it to anyone trying to detox.
Mitch, Ontario
Clients Say
Excellent! The staff an facilities were first rate. I was very apprehensive on arrival but quickly related. I wish this had been recognized by the medical community. I don't know if this is possible but making the medical community more aware of this great service might allow more people to participate.
Anonymous, Oakville
Clients Say
All the staff are friendly and courteous!. Exceeded my expectations on all levels. Food, cleanliness were exceptional. Nurses were able to answer questions knowledgeably and if unsure would contact the doctor before administering anything. I would highly recommend this facility to anyone in need of assistance. Outstanding facility.
Kim, Mississauga
Clients Say
First of all the staff is superb. My treatment was more than I could ask for. Every need was taken care of. I totally recommend Neworld to all. God Bless them all, nurses, doctors, therapists and support staff. Thank you so much.
David, Palgrave
Clients Say
Al staff, nurses, housekeepers, security, doctor and counselors are respectful and caring. The place was always clean. Meds were given when needed and explained clearly. Food was good, plenty of drink options. The house cleaners were very pleasurable and thoughtful. Yoga instructor was amazing, counselor was very informative. Would recommend to others.
Anonymous, Toronto
Clients Say
All staff including housekeepers, nurses, security and yoga instructor and management treated me with respect. They cared for well-being and medication was given with respect and informed of what was administered. I felt that everyone actually cared about me, unlike other places I went in the past.
Anonymous, Mississauga
Clients Say
Had a wonderful stay. Nurses are very king and helpful. Loved the sauna and Jacuzzi tub. Doctors and counselor were very knowledgeable and kind. My symptoms were treated promptly and I slept and felt safe.
Colleen, Barrie
Clients Say
My stay was amazing. Staff was great and made sure I was never uncomfortable. Food was good and a wide variety of options were available.
Anonymous, Toronto
Clients Say
This has been to say the least, a heavenly experience and would refer anyone to come here. The staff are supportive and patient towards my needs. Thank you!
Anonymous, Toronto
Clients Say
Very comfortable setting. Always clean. Always food available and friendly staff. Doctors were great and made withdrawal comfortable.
Anonymous, Toronto
Clients Say
I want you to know how much your loving compassionate care has meant to me over the past week. I will truly never forget this experience and what it has done to save my life. A new beginning, I am so very grateful. Special thanks to Nicole and Monika, you gave me strength when I felt like I couldn't do it.
Anonymous, Ontario
Clients Say
Have nothing but good things to say. The staff and nurses are great. Really comfortable and would recommend the place to anyone who needs help.
Matt, Kitchner
Clients Say
Loved everything here. Great staff and food.
Anonymous, Cambridge
Clients Say
I would recommend Neworld to anyone looking to detox. The process was awesome. It was easier then I ever thought it would be. The staff was super awesome. It made my stay much better.
Cory, Muskoka
Clients Say
The care and service have been nothing but top notch. The nurses and housekeepers have been wonderful. To be honest, I really did not want to leave. I hope I never end up in detox again but if I did this would be my choice. Thank you for everything...
Brian, Toronto
Clients Say
Great place. Great people. Great environment. Homey feel. Some great laughs!. Made new friends. Will come say hi sometime.
Anonymous, Guelph
Clients Say
The staff is totally professional. They take the time to listen and be there for you through tough times. I would recommend this place for everyone looking for detox that's safe and done right.
Anonymous, Stouffville
Clients Say
Everyone was really kind, respectful, helpful. Very clean environment. Excellent food. I highly recommend this place for anyone in need.
Sarah, Waterloo
Clients Say
I found the place to be so helpful and comforting during my stay here. I am so grateful; I met great people and loved your staff.
Terry, Oakville
Clients Say
My stay here was the complete opposite that I expected. Not once did I feel worried of failure or feel like a second class citizen. Medication and doses were of perfect quantities and given at appropriate times. House keeping and food arrangement made me feel like home, very comfortable. I came here with no after plan and I am leaving with a positive future.
Denis, Moonbeam
