Our Team

Dr. Khaled is the Medical Director at NEWORLD Medical Detox. Leading our medical team, Dr. Khaled oversees and facilitates the professional detoxification process. He tailors the substance protocols and prescribes the medications used to manage withdrawal symptoms professionally and safely. Alongside his experience in family practice for over 25 years, Dr. Khaled has a wealth of experience in both the management of chronic pain, as well as opioid dependency treatment. He graduated from the University of Toronto in 1988 and is a certificant of the College of Family Physicians of Canada. He has also completed additional training in addiction medicine, earning his Opioid Dependency Treatment Certificate from the Centre of Addiction and Mental Health (CAMH). He is a member of the Canadian Society of Addiction Medicine, the American Society of Addiction Medicine, and the Canadian Pain Society. He is also licensed to prescribe methadone.

Dr. Khaled has been an Assistant Clinical Professor in the Department of Family Medicine at McMaster University School of Medicine for many years. He is actively involved in varying aspects of the medical school, including the teaching of medical students, interns, and residents.

Dr. Khaled is also the medical director of the Refuge Clinic in Hamilton, where he leads a team of dedicated physicians, nurses, and allied health professionals in providing free medical care to refugees and newcomers.

Roger Firsoff started his career 27 years ago as nurse in the Emergency/Trauma units contracted to work all over the United States. Graduated from the Primary Health Care Nurse Practitioner Program from Ryerson University in 2001 and Masters in Nursing, Acute Care Nurse Practitioner stream from the University of Toronto in 2007. His experience includes over 20 years in emergency medicine, primary care, and addictions and mental health as a Nurse Practitioner. He is an instructor at both York University and Athabasca University, and previous roles with Ryerson University in the Nurse Practitioner program and professor of Therapeutics in Primary Health Care for the Council of Ontario University Programs in Nursing, Nurse Practitioner Program. He currently is the Director of Nursing Services and Nurse Practitioner with the Canadian Addictions and Treatment Centers.

Mr. Enara is the Clinical Director at Neworld. Graduated in 1988, Mr. Enara holds a Ph.D. degree in clinical toxicology. He is a certified addiction counselor approved by the Canadian Council of Professional Certification. Mr. Enara is a member of the Canadian Society of Addiction Medicine as well as an affiliate member to the Alberta Society for Human Toxicology.

Jordan is no stranger to addiction counselling, having spent the past 3 years working one on one with clients to provide exceptionally unique counselling that is helpful, informative and an always positive experience. Her goal is to have every client leave her session feeling better than they did going into it. She consistently has clients leaving her sessions not only feeling better, but usually laughing and smiling- as she brings a sense of humour to what can sometimes be a dark subject.

Prior to starting her private practice, she spent her time in university working at residential treatment centers, where she learned the ins and outs of counselling drug users and their families. Aside from running her practice and working for Neworld, Jordan also currently counsels youth on probation for substance use with the YMCA.

After completing her honours BA at York University in Psychology, Jordan went on to complete training in addictions counselling, mental health counselling and suicide prevention.

Having family members who suffer from addiction, Jordan very much understands the depth and seriousness of recovery and is committed to changing the lives of the Neworld clients and their families.

With extensive knowledge of recovery programming in the province of Ontario, Jordan is determined to create the best fitting exit plan for each Neworld client. Her goal is to get to know the client in order to find out what type of after-care would be best suited for them, hence maximizing their chances of recovery.

In her free time, she enjoys reading self-help books, watching sports and playing with her “therapy dog in training”, Larry.

Diane is a certified Yoga Instructor and Reiki Practitioner who started business after a ten year health struggle. As a stay at home mother of two at the time, she woke up one morning unable to walk or use her hands due to excruciating pain and inflammation. She was diagnosed with Rheumatoid Arthritis, put on a mild dose of a chemotherapy drug to pull in her immune system, and was told she would be on it for life. Her normal life became anything but normal in so many ways. Refusing to accept that she would be on these medications for life, Diane relentlessly studied and read all she could about Rheumatoid Arthritis, found a very successful natural path for treatment and starting attending Yoga classes, Reiki sessions and meditating. She came to realize that the body can do amazing things. When we look after our body, mind, and spirit, our bodies are able to self-heal in ways we are not aware are possible. Through these methods, she is now drug free and no longer deals with pain. Diane provides Yoga and Reiki to high schools, senior centres, hospitals and private clients. Her mission is to share what she has learned with others through the practice of Yoga, Reiki and meditation to assist them on their journey towards health and happiness.

Michelle is a Registered Massage Therapist affiliated with The Registered Massage Therapists Association of Ontario and registered with The College of Massage Therapists of Ontario. Michelle graduated with Honours from The Canadian College of Massage and Hydrotherapy in 2007, with a specialty in Sports Therapy.

Michelle has a diverse range of practical experience, from working in geriatric care facilities, assisting with numerous marathons, and treating varsity athletes from both the University of Guelph and the University of Waterloo. Michelle has successfully treated many different injuries and conditions including: tendonitis, sciatica, plantar fasciitis, headaches, temporomandibular joint dysfunction, fibromyalgia, and various forms of arthritis. She has also worked with patients suffering from workplace and motor vehicle accident injuries, assisting them along the path to recovery. Michelle offers General Swedish massage techniques, Myofascial Release, Trigger Point Therapy, Deep Tissue Massage, Joint Mobilizations, Remedial Exercise, Hot Stone Massage, and Hydrotherapy. She is dedicated to providing the highest standard of professional care, along with friendly service in the relaxing environment offered at NEWORLD to support our clients through their treatment journey.