With more than 50 years of combined experience, our team proudly serving you:
Addiction Physician/Medical Director:
M. Khaled, MD, CCFP
Dr. Khaled is the medical director at NEWORLD Medical Detox. He leads the medical team and prescribes medication for clients to manage their withdrawal symptoms and detox professionally and safely. He has been in family practice for over 25 years. He has a wealth of experience in both the management of chronic pain and opioid dependency treatment. He graduated from the University of Toronto 1988 and is a certificant of the College of Family Physicians of Canada. He has also completed extra training and earned his Opioid Dependency Treatment Certificate from the Centre of Addiction and Mental Health (CAMH). He is a member of the Canadian Society of Addiction Medicine, the American Society of Addiction Medicine, and The Canadian Pain Society. He is licensed to prescribe methadone.
Dr. Khaled has been an Assistant Clinical Professor in the Department of Family Medicine at McMaster University School of Medicine for many years. He is actively involved in many aspects of the medical school including teaching medical students, interns and residents.
He is also the medical director of the Refuge Clinic in Hamilton and leads a team of dedicated and skilled physicians, nurses and allied health professionals in providing free medical care to refugees and newcomers.
M. Enara, Ph.D., CACII
Mr. Enara holds a Ph.D. degree in clinical toxicology. He is a certified addiction counselor approved by the Canadian Council of Professional Certification. He is a member of the Canadian Society of Addiction Medicine. Mr. Enara holds a certificate in addiction counseling from Online Counseling College of Alberta.
Mr. T. Mansour
Mr. Mansour is NEWORLD General Manager. He spent more than 25 years in multinational corporations both in the Finance function and in General Management. Mr. Mansour was the Chief Financial Officer of a large multinational corporation and was also the General Manager leading large businesses in the consumer goods categories.
Sandra has been engaged in the field of addiction services for the last 30 years. She is formally trained in Addiction Counselling with a diploma from McMaster University. Over the years, she has made it a priority to maintain on-going training in order to provide her clients with the most relevant information and effective treatment. Aside from formal training, Sandra also has a great amount of practical and lived experience in addictions. She is interested in a harm reduction approach that revolves around the client’s experiences and needs. Sandra has successfully worked with a variety of folks seeking sobriety and a better life. ‘Yesterday I was clever, so I wanted to change the world. Today I am wise, so I’m changing myself.‘ Rumi
Registered Massage Therapist
I walked in here expecting to walk out the same way I came in. I expected the same old false hope. but I could not have been more wrong! Despite all my negativity, tantrums, meltdowns and my belief that nobody understood, I am sitting here writing this feeling as close as I ever been to getting myself back. Each and every person has made an imprint on my outlook on life. I could not be more grateful that I ended up here surrounded by people who really do want to help. Thank you for the hope, the help and everything.
This place saved my life. Wonderful staff, so caring in so many ways. So concerned about what happens to me after detox as they were energetically searching for best combination of my care. I would love to tell future potential clients how great this place is to help them get in and get better. Well worth the cost (check insurance coverage and tax claims also).
Thomas, Etobicoke, Ontario
Wonderful staff, not intrusive, but able to identify when needing some help with meds. Food is very good and always available. I love the calm here, I needed it. Just glad a place like this exists.
Thank you for everything Neworld has done for my daughter. You are in our hearts. Dr. Khaled, if there is anything you ever need help with, you only need to call...
Father of Anonymous, Toronto
My experience here was great, having had to detox from my drug of choice before, it is never an easy task. NEWORLD absolutely made things as smooth and painless as possible. With kind nurses, management, psychotherapist and the doctor who genuinely seem to care, awesome home amenities like satellite tv in each room, sauna and great food. I really could not ask for better surroundings. I also was properly assessed by the doctor for medications to ease the withdrawals. I would recommend this place for anybody looking for withdrawal assistance and a chance to start their life over again
Matt, Kitchener, ON
Deciding to come to Neworld for alcohol detox has been the smartest and safest decision that I could have made. The doctor and highly qualified professional staff have made my stay comfortable. I am impressed with the duty of care that has been afforded to me. The generosity given has been very memorable. This is truly a unique facility that is very clean, comfortable and warm. I am very grateful to have attended my medically assisted detox at Neworld. The people here have really made the difference.
Anonymous, Toronto, Ontario.
My detox went smooth, the staff and the doctor were compassionate and did everything in their power to make my stay here at Neworld as comfortable as possible.
Neworld was excellent and all the staff made a big effort. The medical services were very good and the house+grounds magnificent and well maintained. I was fully detoxed after 48 hours. Best regards.
Anonymous, Collingwood, Ontario
An absolutely stunning environment, not at all what I imagined a detox centre would be like. The doctor and nurses rapidly assess you and medicate you according to DTs and/or withdrawal symptoms. The director and staff start working on your exit strategy to whichever rehab centre you desire. In addition, every staff member is beyond the term "friendly" and "kind". They are there 24/7 to attend to any of your needs. Now, above and beyond, this establishment is a home like setting providing you with all the amenities of home + hot tub, sauna, massage therapy. I am ever so thankful to each member of the team @Neworld and without hesitation, recommend Neworld ass your first choice to your detox needs. I am forever grateful and I am sure you will too!
The staff was extremely helpful. Nice accommodation, very clean and lots of food provided. A nice escape for a few days.
Great stay! Great staff "all staff". Love how this place is run. I have been to a lot of places, and this was the best!
Found the facilities to be first class and impeccably clean. The staff, from the nurse, counselor and doctor and owners to be very caring and very knowledgeable. The ratio of staff to patients ensure the best of care. Choice of food was extensive, Overall, my experience was a 10/10
Everybody has been very nice to me. The nurses, the helpers, the managers and the doctor. This process has gone very smoothly. I have never in my dreams would have imagined that this would be so easy thanks to all of you. Now I am free from all of those prescribed meds and I have the opportunity to explore new and less aggressive ways to treat my fibromyalgia. Thank you.
Neworld Detox is a very comfortable place. Staff all very friendly and I was quite surprised by this judging from past experience. Dr Khaled is a very understanding doctor. I felt very comfortable discussing my issues with him. All employees are very friendly and accommodating. Also, it is a very clean facility.
Being on heroin and methadone for 10 years, my wife and I decided this is it. It is the first and last place I will ever need for a new life. I am blown away to be leaving here clean after just seven days. The nurses are amazing over and over. Facility was top notch so was the food.
I found Neworld to be very beneficial in my recovery. The Dr and staff were kind and made my stay and recovery as comfortable as possible. I experienced excellent counseling and amazing honest care from the nurses. My withdrawal symptoms were handled carefully without over medicating as the choices were mine. I really appreciated the personal care and the detail to ensure my comfort. Thank you.
I really enjoyed my time at Neworld Detox. 10/10 rating. Staff were all professional and friendly. Meals were always healthy and plentiful, and I have gained over 5 lbs. Nutrition and weight gain was a secondary concern after detoxing from alcohol use. Nursing staff took my concerns seriously. very professional and friendly. House keeping staff did a wonderful job. Massage and sauna were nice perks. rooms and beds were very luxurious. Washroom facilities/Jacuzzi were top notch.
I am so thankful for all the support I received. I was treated with the greatest respect and made to feel like a human being. The staff went far beyond what I expected or received from other facilities I have been to. I cant say how much I was pleased with the welcoming safe environment and the treatment was so professional and respectful. This is by far the best facility I have been to and helped me more than I could ever hope for.
Housekeeping and nursing staff had provided exceptional service to myself as a client. The patience they had through a struggling withdrawal is what I appreciated most. The entire staff were excellent and provided companionship as well as advice for treatment post detox. Thank you to everyone for making this a home environment not a militant detox.
I found my time at Neworld to be both helpful in my journey through addiction while at the same time it gave me a safe environment through one of the most challenging times. Neworld really felt like a second home to me. I had great friends here and the staff was amazing here. After detox at Neworld I feel prepared to make the changes necessary to commit to the rehab program that our amazing counselor Sandra set me up with. My time at Neworld was both therapeutic and healing and made me realize my potential and how much better life be after this journey is complete.
The entire staff was excellent. extremely friendly and supportive during the most difficult time of my life. I am sincerely grateful for Neworld. Thank you.
From the moment I got there the service was a 10 out of 10. By the time I left the score had increased to a 12/10. The question I repeatedly kept hearing was "how can we make you more comfortable". the staff from the nurses, housekeepers to the clinical director are all simply extraordinary.